Toggle off the switch next to Focused Inbox in the Email section.Įnable Background app Refresh for Outlookīackground App Refresh is an iOS feature that allows apps to sync data even when you are not using them.In the bottom-left corner, tap the gear-shaped icon.Open Outlook and tap on your profile picture in the upper left corner.As a result, if you don’t want to miss any new emails, disable this feature. And you’ll have the impression that the app isn’t retrieving new emails. This feature can be aggressive at times, moving some of your important emails to a separate inbox. Disable Focused Inboxįocused Inbox is an Outlook app feature that automatically separates your important emails from the rest. Relaunch the app and check to see if it syncs your emails. The Outlook app will automatically close. To confirm, tap Reset Account and then OK.Choose the email account that isn’t syncing.Then, in the bottom left corner, tap the settings icon.
Tap on your profile picture in the top left corner of the Outlook app.If you’re having sync issues with only one of your accounts in the app, Outlook suggests resetting all settings for that account to resolve the issue. Switch on the toggle next to Mobile Data. To grant Outlook Phone data permission, open the Settings app and scroll down to Outlook. If you disable Outlook’s mobile data access, the app will not sync emails unless you connect to a Wi-Fi network. On the iPhone, you can manage mobile data permissions for each app separately. Reopen the Outlook app and check to see if your emails are synced. To close the Outlook app card, swipe upwards. To access the app switcher, swipe up from the bottom of the screen. This will restart the app and resolve any temporary glitches that may have prevented it from retrieving new data. You can begin by closing and reopening the Outlook app.
How to Fix Mail App Not Syncing With Outlook on iPhone
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